Shipping Policy
At Whiskyliquorseller, we are dedicated to providing you with a seamless shopping experience, including reliable and timely delivery of your orders. This Shipping Policy outlines the procedures, shipping options, and other important details regarding the shipment of your purchases. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Options and Costs
Shipping Methods: We offer several shipping options to accommodate different delivery needs. Available options may include standard, expedited, and express shipping. Shipping methods and costs are displayed at checkout based on your location and order details.
Shipping Costs: Shipping costs are calculated based on the delivery method selected, order weight, and destination. All applicable shipping fees will be displayed during the checkout process.
2. Delivery Terms
Shipping Origin Address: 232 Main St W Wabasha, MN 55981, USA
Carriers: We use USPS, UPS, DHL, and OSM to deliver our products.
Transit, Handling & Order Cut-Off Time:
Transit Time: 0-1 Business Days (Monday to Sunday)
Handling Time: 0-1 Business Days (Monday to Sunday)
Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
3. Order Processing Time
Processing Time: Orders are typically processed within 1 business day from the date of receipt. Processing times may vary based on product availability, order volume, and other factors.
Business Days: For the purpose of this policy, business days are defined as Monday through Friday, excluding holidays.
4. Delivery Time Frames
Estimated Delivery Times: Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided at checkout and may vary. Please note that these times are estimates and are not guaranteed.
Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking information to monitor the status of your delivery.
5. Shipping Restrictions
Geographic Limitations: We currently ship to addresses within the USA. International shipping may be available upon request. Please contact us for more information regarding international shipping options.
Alcohol Restrictions: Due to legal regulations, we can only ship alcoholic beverages to locations where they are legally permitted. If your location has specific restrictions or requires special permits, we may need to verify your eligibility before processing your order.
6. Address Accuracy
Delivery Address: It is your responsibility to provide a correct and complete delivery address. Ensure that all address details are accurate to avoid delays or delivery issues.
Address Changes: If you need to change your delivery address after placing an order, please contact us as soon as possible. Address changes may not be possible if your order has already been processed or shipped.
7. Shipping Delays and Issues
Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or other issues may affect delivery times. We are not responsible for delays caused by third-party carriers.
Lost or Damaged Shipments: In the event that your shipment is lost or damaged, please contact us promptly. We will work with the carrier to resolve the issue and provide assistance with any necessary claims.
8. Returns and Exchanges
Return Policy: If you need to return or exchange a product, please refer to our Return and Refund Policy for detailed instructions and eligibility requirements.
Return Shipping Costs: Return shipping costs may be your responsibility, depending on the circumstances of the return.
9. Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us at:
Email: shop@whiskyliquorseller.com
Phone: +1 (320) 322–1581
Address: 232 Main St W Wabasha, MN 55981, USA
10. Wrong Address Disclaimer
Remember, if you provide the wrong address and are not there to receive the package, the product will be returned to our store. You will have to bear the full shipping cost for providing an incorrect address.
Note: Please review this Shipping Policy periodically, as it may be updated to reflect changes in our procedures or shipping practices. The latest version will be posted on our website.
Customer Support: 24/7
Free Standard Delivery On all orders over $100
